Storyous | Teya

Storyous has been on the market for over 10 years, and we can rightly say it’s become a love brand on the Czech gastro scene—both for our customers and for our own people. Today, we’re part of the international Teya family, which allows us to better scale our products and provide more comprehensive solutions for our clients. We help Teya open doors in the hospitality sector, while Teya brings the most advanced terminals and payment solutions to the market.

Teya is a global fintech full of smart people we can learn from. At the same time, we have the freedom to move fast, adapt to the local market, and meet our customers' needs.

For us, "Customer First" isn't just an empty phrase in a corporate brochure. It's a mantra that everyone at Storyous and Teya lives by every day. From the very beginning, we've made our customers part of the team, developing our products together with them. We actively seek feedback. We listen closely to our sales and customer care teams, who are on the front lines with customers every day. We want our products to solve real-world problems, which is why we need to understand our customers' needs and ideas. We're on the phone whenever they need us. We don't promise anything we can't deliver, and we won't push a product at all costs if we know it won't bring value.

We always go the extra mile to deliver added value and ensure a great experience when working together.

It doesn’t matter if this is your first job or if you’re a seasoned pro in your field. We look for potential in people. We’ll give you the space to start from scratch and we’ll teach you everything you need to know. After that, it's all up to you. You can grow here, and fast. As the company transforms and evolves, you could easily work your way up to a leadership role or switch teams within a year. If you find a passion for sales, development, or marketing, and you have the drive and a will to learn, you'll get your opportunity here.

We're all different—everyone has their own hobbies and is unique in their own way, but together, we work brilliantly as a team. We love to test and try new approaches. We share our experiences and our failures, and we learn from our customers and partners. It’s like riding a train at full speed; we're constantly learning, developing, and pushing the boundaries of what's possible.

We like to call ourselves overachievers; we don't settle for average. Our work isn't just about developing and selling good products—we're part of an experience, and we want it to be perfect. We believe our way of working and thinking pays off. In a way, we're all entrepreneurs here; we want what's best for the product and for our customer. When needed, we band together, fix what's broken, brainstorm creatively, and seize new opportunities. We don't just want to sell. We’re not here to simply punch a clock and check off tasks. We’re always thinking about how to push our results a little further, every single day.

From the very beginning, Storyous has focused on the gastronomy industry. Many of us grew up in it—we’ve worked as waiters or owned our own restaurants. Thanks to this, we know the pain points of gastronomy operations inside and out. We know how demanding a server's job is and what keeps managers and owners up at night. Whatever we develop or improve, we see it through our customers' eyes. We speak their language. We know there’s no point in calling a restaurant with a sales pitch during the lunch rush. We’re available 24/7, because when a client has a problem at midnight, they can't wait until Monday. We know what to ask, how to ask it, and how to build strong relationships. Gastronomy is in our blood, and so is our platform. When we’re in a restaurant, we’re not looking at the menu—we’re watching the service, asking for feedback, and proudly pointing out our wooden stands. That's what makes Storyous the best partner in the gastro world. And now, we have Teya on our side.

Storyous is long past being just a nice-looking accessory on the bar that prints receipts. Today, it's a comprehensive system that lets our customers quickly and efficiently accept transactions, simplify their operations, by managing inventory, employees and with reporting and analytics, and grow their business, with integrated digital tools and credit offerings. An owner can even manage their business from the beach.

We focus on innovating where it brings real value to our customers. We're investing heavily in developing the platform expanding the reach or our integrations marketplace. Now, we're figuring out how to take Storyous to the next level so we can become a key player for larger businesses and major restaurant and café chains. That's the next challenge we're all excited about.

We are a technology company. Our system is cloud-based, and our product’s success lives or dies by the skill of our development team. We work with the latest technologies. We operate on agile principles—not because it’s trendy, but because it’s a way of working that simply suits us. Our focus is on quality, not the number of hours logged. The greatest strength of our dev team, however, is our people, who genuinely care about the final product. We are constantly learning, trying out new technologies, inspiring each other, and striving to improve ourselves, our code, and, in turn, the overall product and the satisfaction of our customers.

Over the last few years, we’ve learned one important thing: to do what we’re truly good at, and to do it thoughtfully. That means working with full commitment and adapting quickly to the changing market, but it also means making smart decisions.

We believe in making decisions that are backed by data and sound arguments, not just feelings. This way, we can focus our energy and time on ideas that will make a real impact.

Teya is much more than just a payment terminal. It’s a global fintech startup with the ambition to be the leading provider of comprehensive financial services solutions for small and local businesses across Europe. We don't develop our products in a vacuum; we build them together with our customers. We listen, we ask questions, and we visit them to understand their current challenges and find out where we can help. Alongside our standard terminal, we've developed a mobile app, so now all our customers need to accept a payment is a smartphone. We've introduced financing services—you can think of it as a loan that business owners repay each month, directly from their transactions and based on their turnover. Our next milestone is launching business bank accounts, a service already live in the UK. And that's just the beginning.

Our dream is for Teya to become the go-to alternative to traditional banks, which often aren't very friendly to entrepreneurs. Step by step, we're getting there.

This is exactly how Teya works for our customers—from the sales process and installation to support and continuous improvement. We don’t do complicated contracts or 20-page terms and conditions. We deliver the Teya terminal within 48 hours of ordering, and customers can set it up and start using it in under 10 minutes. On our customer support line, the average wait time to speak with a real person, not a robot, is currently 10 seconds. Our goal is to make that even shorter. In the mobile app, customers can track all their transactions for an instant overview. We don't have lock-in contracts or cancellation fees. We want customers to stay with us because they love our products and services, and because they see real value in what we provide.

Teya in the Czech Republic has a relatively young and rapidly growing team. We have colleagues who have been here from the beginning, but most of the team has been here for less than a year, with new people joining every month. Everything is new for us, and everything is changing fast. For some, that might sound scary; for us, it’s an opportunity to help shape how Teya will operate for years to come. Anyone can pitch an idea, create a new process, or write a guide for new starters. We aren’t big on rigid hierarchies or strict job descriptions.

If you find an area within the team we can develop, or something you want to master, and you know it will benefit both you and Teya—the door is open. We believe Teya will grow significantly in the coming months, and that opens up opportunities for our people to grow with us.

We've moved into our new, modern offices in Prague 8, just a short walk from the Invalidovna stop. We're still surrounded by cafés and restaurants—that was one of our main requirements when choosing a new space. But we make great coffee here, too, so feel free to stop by for a visit. You can reach us by metro, tram, car, on foot, or by bike.

Work isn't just about numbers, data, and successful sales. For us it's about genuinely enjoying coming to the office—to be with friends, not just colleagues. We can focus and work hard together, but we can also have a good laugh over breakfast or lunch and talk about anything—even work again. We do it informally, with perspective and simply because we're interested. Work is a part of our lives, just like anything else, and we enjoy it. The informal is just as important as the formal. You never know when a brilliant idea will strike over lunch or after few drinks. And just as deliver on action plans, we also know how to have fun together. And we do it often!

We don't have multi-level approvals. When we come up with an idea in a meeting, we're working on it the next day. We see results incredibly quickly. We don't want to miss out on anything. We make significant changes in a single month and iterate daily. We get a huge amount of work done in a short amount of time, which demands a high level of commitment. That wouldn't be possible without people here who love what they do and want to see the company grow. To be part of it all, to contribute to success while learning and having fun—that's our vision.

A fair warning! If you aren't already obsessed with good food, it's pretty certain that after you join us, your life will never be the same. A love for good food and great restaurants and cafés runs in our veins. Here, you'll discover what truly great coffee tastes like, and you’ll never want anything else. We'll explore new venues together, eat, taste, and have fun doing it. Every month, we have a company All-Hands, which of course involves good food and drinks. Once a month, we host a breakfast to celebrate birthdays. "Storyous Tours" have also become a regular thing—that means visiting one of our customers for a great meal. Luckily, our other shared hobby is sports. Otherwise, we'd soon have trouble fitting into the office.