Country Manager - Czech and Slovak Market

Join Realpad on our mission: Make buying and selling of newly built homes an enjoyable experience. Our goal is to become a European leader in sales tools for real estate developers. And success on our domestic market is essential in achieving it.

Our local team of seven amazing team mates is in charge of engagement, satisfaction, and growth of our local customer base. And we’re looking for a passionate leader who will ensure their long-term success, growth, and wellbeing.

More than 50% of real estate developers in Czech and Slovak republic are using Realpad already. Do you have what it takes to keep them satisfied and grow our market share to 75%? Yes? Let’s talk!

🎯 The role

• Primary goal: Maximise Realpad’s market share on the Czech & Slovak market.
• Key KPIs: Market share, ARR growth, Gross & net customer retention.
• 360 people management: responsible for performance and personal development of seven full time team members (2 X sales, 4 X Customer Success, 1 X Customer Support).
• Ambassador and role model of our company culture in your team.
• Adoption and improvement of our sales, customer success, and service processes for the local market.
• Direct involvement in relationships with key customers and business partners.
• Close collaboration with product team on enrolling new features, deprecating legacy functionality and turning customer feedback into structured product insights.
• Design of annual goals and budgets.
• Tools: Hubspot, Notion, Wflow, GSuite

🤝 You

• Speak Czech (or Slovak) as well as English on professional level.
• Are a great team player with passion for people and their success. Active listener with strong empathy, great communicator, and relationship manager.
• Are a natural leader and have experience with leading teams either at work or in your side projects. You prioritize well, say NO to unimportant inputs, and formulate tactics in complex B2B relationships.
• Have proven track record in customer facing role such as sales or customer success. Experience with customer engagement, retention, upsell and/or acquisition.
• Feel pain when identifying inefficiency. You have constant itch to improve what could be improved and automate what can be automated. Both for our customers and internally.
• Understand the intensity and challenges of a growth-oriented company. And you love trading hard work & versatility for fast growth & impact.
• Experience with software (and SaaS) is a bonus, especially in the areas of Sales and Customer Success.

🚀 We offer

• Speed up your personal and career growth as the company grows.
• A unique opportunity to transform the largest asset class in the world: real estate.
• Prove to the world a European SaaS champion can be built from Prague.
• Work with and learn from the team of 35 that is diverse (5 nationalities, 50% ladies) yet united around common goals and shared values.
• Environment based on transparency, trust, and flexibility. Strict no-bullshit policy.
• Competitive remuneration, bonuses, and ESOP

Sounds good? Let’s chat!