Senior Site Reliability Engineer at ShipMonk

We are On the Hunt for a Senior Site Reliability Engineer with both strong expertise and experience in designing and delivering cutting-edge self-service platforms!

Are you a Platform wizard ready to make waves? We need a seasoned Site Reliability engineer to help us elevate our platform and some of our warehouse services.

About Us

• Our Platform handles up to 100,000 orders per day during peak seasons.
• Our portfolio boasts over 1500 clients, including fast-growing direct-to-consumer brands.
• The ShipMonk platform is your all-in-one solution, managing everything from stocking items to shipping packages worldwide.

What You Will Do

• Innovate and Evangelise: Identify opportunities to build new platform components and drive their adoption across all domain teams.
• Enhance Efficiency: Enable domain teams to deliver reliable features, driving greater business efficiency and uncovering new opportunities.
• Optimise AWS Stack: Work with our streamlined AWS stack, continuously improving it with exciting upcoming topics such as Zero Trust implementation and a Governed API Layer.
• Governance and Compliance: Implement top-notch governance and compliance practices to ensure platform security.
• Tech Stack Enhancement: Dive into our tech stack to improve, diversify, and renew it with cutting-edge technologies (SSO, SLO-based alerting, Zero Trust, etc.).

Our Recent Highlights

• Cloud Migration in the field: Leveraging cloud edge computing for warehouse services requiring ultra-low latency so we improve the overall performance and SLA.
• Continuous Deployment on Steroids: We leveraged the cutting-edge features of ArgoCD in our Continuous Deployment pipelines to eliminate dependencies on the SRE team

Our exciting upcoming topics

• SLO-Based Alerting: Strengthen our SLA and enhance observability for domain teams.
• Governed API Layer: Enable domain teams to deliver new API features aligned with cloud standards in minutes.
• RPO/RTO Per Domain: Ensure robust disaster recovery measures across domains.
• Zero Trust Implementation: Adopt Zero Trust principles to secure our platform.
• Cost Awareness: Promote cost awareness among domain teams.

Your talents

• Problem Solver: Proven track record of successful problem resolution.

• Domain Team Champion: Strong hands-on experience in supporting domain teams,

• SRE Expertise: Deep understanding of SRE concepts and the ability to apply various technologies effectively.

• Customer-Oriented Solutions: Develop timeless solutions that prioritize customer needs.

• Cognitive Load Reduction: Passionate about delivering solutions that minimize cognitive load.

• Seamless Ownership Experience: Foster domain accountability for their services and infrastructures.

• Continuous Self-Improvement: Learn from mistakes and embrace self-improvement through adversity.

• Customer Obsession: Innate drive to enhance the domain team's experiences.

Join us at ShipMonk and be part of a team that's shaping the future of logistics with data-driven innovation! 🚀

If you like our story, we look forward to seeing your resume, profile, story, or anything else you might have! There are no limits to creativity. Our Recruiter, Dominika, will get back to you as soon as possible. We look forward to hearing from you.