Open position at teya

Customer Hero with Czech and Spanish

Work schedule
Full-time
Address
Evropská 2758/11

We believe that local businesses are essential to any growing society. SaltPay was founded in 2019 to create affordable, fast and secure payments and software solutions to help small and medium-sized businesses manage and grow their operations better. Taken for granted by banks and traditional service providers, small businesses have especially struggled to get access to the financial services and software they need. We exist to improve their lives and to help them grow by building products that serve their needs or integrating with the best solutions we find in the marketplace. We're outcome-driven entrepreneurs who emphasise energy over experience. Our number one priority is to deliver solutions that will allow our local businesses to thrive. Connecting and collaborating with a diverse group of talented teammates in an inclusive environment helps us achieve different results. We learn from each other every day, doing whatever is necessary to deliver the best outcomes for our customers. SaltPay is home to over 1,300 employees in 14 offices across 12 countries, and our footprint keeps on growing. We are fully dedicated to serving more than 100,000 merchants across our network. And we firmly believe that these numbers will increase over the following months.

Job is closed for applications

The world is getting back on track and so does life in restaurants. Also, Spain, being one of the hardest-hit countries by the corona crisis, is finally waking up its main economic sector - hospitality.

SaltPay has been helping with the digitalization of the restaurants and bars in Spain already since 2018. Now more than ever before, restaurants need tools that help them stay flexible and profitable. And this is what we help them with.

Be a part of our Storyous customer care team and pamper our Spanish clients!


What will be your daily work like?

  • Communication with our customers - these include owners and managers of restaurants, cafés, and bars - and helping them resolve their difficult situations.
  • Not only to have a great understanding of our product but also to be able to pass on this know-how.
  • Our goal is to have as many satisfied clients as possible, so we try to end the call with a smile (on their faces)
  • The prerequisite is not only a high work commitment but also a willingness to breathe for us.
  • Collaborate with the Spanish team not only on the satisfaction of our customers but also on the development of our Spanish team. You get access to translations, production of promotional materials, and marketing.

teya
teya

So join us if...

  • You want to communicate with people and help them solve problems
  • You speak fluent Spanish and Czech/Slovak and want to participate in the expansion in Spain
  • As a colleague, we can count on you
  • You enjoy the gastronomic environment and the selected coffee calls you Sir
  • You want to work in a company that will become your second family
  • You don't panic while working under pressure and you know how to finish it
  • You are not afraid to express your idea, opinion or work to become better

What do we offer?

 

  • We want to have the best people by our side, so we can help you to relocate to a different country, and we can sponsor visas
  • We trust you, so we offer flexible working hours, as long it suits both you and your team
  • 26 days of Annual leave, home office, sick days
  • Frequent team events & activities in the office and outside
  • Multisport card 
  • Possibility to travel  to different offices around Europe
  • You’ll get a competitive salary, and you will join the Universal SaltPay Stock Option Plan (USSOP) from your first day. The USSOP gives all employees the chance to be actual company owners
  • Office fruits and speciality coffee every day
  • Friendly, comfortable and informal office environment


teya
teya
teya
teya

Job is closed for applications